Chatbot Building Platform Logo of Itheta Labs

E-Commerce Setup for your Chatbot

Ecommerce Feature Setup

Product Listings

ecommerce setup of your products

  • Adding Products: Within the ecommerce section, you can seamlessly add and manage your products. Ensure to set the product’s availability status for accurate stock representation. 

  • Product Organization: Use the Organization feature to categorize and sort your product listings. If you’re just starting, you might not see pre-defined categories. Simply type in a new category and select it to create one. 

ecommerce product setup


Product Variants

For products with multiple options like size or color, utilize the “Variants” feature.
  • Select the desired option (e.g., size, color), and list the available choices.
  • Adjust individual variant pricing, add photos, and more.
  • The chosen options will be reflected in the shopping user interface. 

ecommerce product variants

🔍 TIP: If one option has associated images (like color) and another doesn’t (like size), prioritize the image-related option to ensure correct display.

ecommerce variant setup


Collections

  • Manual Addition: For a more organized display, group products into collections. You can manually add products to a collection. 

  • Automatic Addition: Alternatively, set conditions to auto-add products to specific collections based on attributes like price or category. 

ecommerce collections


Promotions: Discounts

  • Creating discounts is straightforward. Specify the discount code (or generate one) and set the parameters, like percentage off or buy-one-get-one. 

ecommerce discount setup

🚨 NOTE: If you encounter errors while creating discounts, it’s a known issue being addressed. Your patience is appreciated.


Shopping Cart Overview

  • Review what users have added to their carts. Get insights into popular products and potential sales.
  • After a user completes a purchase, the items shift from the cart to the order history. 

ecommerce shopping card


Order Histories

  • Access a comprehensive list of all orders placed, helping you track sales, dispatch products, and manage inventory. 

ecommerce order history


Ecommerce Settings 🚨 CRUCIAL: Before initiating the checkout process, ensure you’ve set essential details like store information, payment methods, and shipping options.

  • Store Details: Provide essential information about your store for customers to reference. 

  • Shipping & Payment: Define available shipping methods and payment gateways. Ensure the correct currency is selected for a smooth transaction process. 

  • Order ID Customization: If desired, add a prefix or suffix to your order IDs for better organization.

By configuring these settings, you can offer a seamless shopping experience, driving sales and ensuring customer satisfaction.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Get in TOUCH with us!

Have questions or feedback? Fill out the form below, and we’ll connect with you shortly. We’re here to help!

Leave a Reply

Your email address will not be published. Required fields are marked *